A couple months back I wrote a post about my experience with Scribd, the online book subscription service. It was a great service, unlimited access to thousands of book. I say was because a lot of things have happened since then.
In July, Scribd started removing romance titles from its catalogue. Why? Romance lovers read too much. It was costing the company more to pay the authors than they were making. Jane of Dear Author asked: Can a subscription service ever afford romance readers? Apparently, that question can now be extended to fans of audiobooks.
This morning I received this email.
I checked my account and yes several of my saved audiobooks have an expired banner across them.
This didn’t surprise me too much at first, since there was a FAQ that mentioned books could be removed by request of the publisher or author. I thought it was a courtesy email until I checked Twitter.
Other users got the same email today. Then I saw this tweet from Jessica Tripler.
And yes, according to their Support Desk changes are coming, again, to Scribd. Starting September 20, some audiobooks will be converting to a credit system. By paying $8.99 USD per month, users will receive just one credit a month for one audiobook requiring a credit. Instead of access to all audiobooks with your subscription fee, you get access to a limited number plus one credit per month for these special credited audiobooks. Which audiobooks? I dunno. But I’ll hazard a guess that many of them will be from the romance genre. Oh, but don’t worry, if you want to listen to another, you can pay an additional $8.99 USD for one credit. No thank you. (The Canadian dollar sucks right now, so this will cost me more than $8.99!)
I’ve just paid for this month of Scribd, but I think I’ll be cancelling soon. What I dislike most about this is the unknown. There is no way a customer will know when or if a book they’ve added to their library will expire. I’m going to finish the books I’ve started and that’s it for me.
Like that old saying “if something seems too good to be true, it probably is”… In this case it was.
After signing into my account today through the Android app, I got a warning box which explained the changes. Also, many of the audiobooks now have an exclamation point banner in the corner. When clicked it explains that this audiobook will be a credit as of Sept 20.